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ITSM/ITIL processes
Consulting on ITSM/ITIL processes
3esse has expertise, experience and qualified resources in the area of ITIL consulting.
What is ITIL?
- It is a methodology that defines the implementation strategy for IT projects and solutions
- It manages the entire life cycle of the service: planning, design, development and operation
- It optimises and evolves technology, processes and organisation as 3 indivisible aspects

Targeted needs
- Guarantee service functionality and continuity (Continuity)
- Guarantee speed and accuracy in IT changes in accordance with business requirements (Flexibility)
- Provide the board with information and value in line with business strategies and related processes (Alignment of IT with business)